UAB Cybercrime Expert’s Four Tips For Safeguarding Digital Payments

By Haley Herfurth

“Sucker! You just got scammed!”

Gary Warner, director of Research in Computer Forensics in the University of Alabama at Birmingham’s Department of Computer Science, says that was the message sent to his niece just after she sent $400 for NBA playoff-game tickets – tickets she found on Craigslist via the popular digital payment app Zelle last year. Warner says he talked with fraud examiners at Zelle, Craigslist, Facebook, his niece’s bank and the scammer’s bank, to no avail. There was no way to get her money back, even after the scammer’s identity and location were confirmed.

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