Alabama 811 | Know What's Below.

Alabama NewsCenter — National Customer Service Week: Alabama Power uses online tools to communicate with customers

| October 6, 2021 @ 2:00 pm

By Alabama NewsCenter Staff

It’s hard to imagine a world without the internet, social media or even email. For many of us, the way we communicate, seek assistance and find new information looks very different than it did several years ago, thanks to online technology.

For Alabama Power’s customer service team, leveraging new technology to better serve customers is a priority, and keeping up with strategies to better use this technology is a full-time job.

Meet Angel Johnson-Everett, one of the faces behind Alabama Power’s online customer support.

The AlabamaWx Weather Blog gladly brings you an excerpt of this article through a partnership with the Alabama NewsCenter. You can see the complete post featuring all the associated images and videos by clicking HERE.

Category: ALL POSTS, Partner News Stories

About the Author ()

Alabama News Center tels the stories of the people and businesses powering the states of Alabama, striving to make Alabama a wonderful place to live and work.

Comments are closed.