New Phone Scam Falsely Demanding Payments From Alabama Power Customers

By Michael Sznajderman

Alabama Power is warning customers to be aware of a new phone scam making the rounds. The scam is mainly targeting small businesses.

Here’s how the scam works: The caller claims to be a representative of Alabama Power and tells customers their account is past due and that electrical service will be turned off if a payment isn’t made immediately. The scammer then provides a telephone number to call, which sounds like Alabama Power’s automated customer service line, but is not. The phone number prompts customers to provide a credit card or bank card number.

Alabama Power does not do business this way. Customers who receive suspicious calls are urged to hang up and report it to law enforcement. Then call Alabama Power to confirm your account status.Don’t let your caller ID fool you. Scammers can mask their calls so they appear they are coming from Alabama Power. The number may also appear to be toll-free, along with the number they want you to call. It’s all designed to encourage you to part with your money.

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