Some Tips For Utility Scam Awareness Day

By Alabama NewsCenter Staff

Alabama Power is among the American and Canadian utilities joining forces to remind customers how to avoid scams.

Utilities United Against Scams (UUAS), a consortium of more than 100 U.S. and Canadian electric, water and natural gas companies and trade associations, continues to raise awareness of scams through the second annual Utility Scam Awareness Day Nov. 15. A weeklong advocacy and awareness campaign is focused on exposing tactics scammers use to steal money from utility customers, and on educating customers to protect themselves.

UUAS released a report, “Consumer’s Guide to Impostor Utility Scams,” authored by Executive Director Sheri Givens. The guide highlights some of the most frequent forms of scams, in which customers receive unsolicited telephone, electronic and in-person communications from people claiming to be a company representative. In some cases, scammers extort payments from customers by threatening to shut off service immediately.“The consumer scam guide highlights common types of scams and how customers can better protect themselves, their neighbors and their families from fraudulent threats,” Givens said. “It is important to call attention to, and educate all on, the deceptive schemes scammers use.”

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