Alabama NewsCenter — National Customer Service Week: Alabama Power employee Broderick Smith serves the community in his job and as a volunteer leader

By Alabama NewsCenter Staff

Upon Alabama Power’s founding, William Patrick Lay committed the company as “developed for the service of Alabama.” Broderick Smith, a member of Alabama Power’s customer service team, embodies this motto in how he approaches customer service with a commitment to serving the community.

Originally from Selma, Smith works as a field service representative in the Montgomery office.

“I wanted to be in a role that was more customer service-oriented,” said Smith. “Customers see us, they see Alabama Power. I like working with customers because every customer is different, every location is different.”

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