Alabama NewsCenter – People of Alabama: Tyler Pettway of Montgomery

By Tamika Moore
People of Alabama

What’s one of the biggest lessons life has taught you?

“Kindness gets you a long way. Being kind is a contagious attribute or characteristic to have. I think kindness is one of those things that we take for granted, sometimes don’t express a lot of. Being kind often results in kindness coming back to you. Just being kind in a world that can be harsh, can be cruel, is one of the ways we can get through a lot of the things that we get through as a people. Whether it’s in the grocery store, holding a door, or seeing someone with less groceries go before you. That can spark a conversation, that can spark an interaction that you probably never would have had otherwise. From my experience, kindness does open people up to you, lets people know that you’re a person that’s willing to listen and talk and feel comfortable with. It’s a lot of stuff we deal with in this world. Kindness has been the one thing no matter race, no matter whatever, that has always allowed me to have good interactions with people, good conversations with people and just being able to be a reasonable person and listen to other people’s points of view. I think you have to be able to be a kind person to do that. Have a kind heart. – Tyler Pettway of Montgomery.

Pettway is an online customer care associate at Alabama Power, so kindness plays a huge role for him at work. National Customer Service Week is Oct. 3-7.

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