‘Remember who you are:’ Birmingham, Alabama’s, transit CEO Charlotte Shaw has bus system headed in right direction

By: Sym Posey

During an 8:30 a.m. executive team meeting with managers and other employees gathered in a downtown Birmingham boardroom, staff members exude a sense of pride, of confidence, of assurance. There is small talk across the room – and then excitement.

In walks Charlotte Shaw.

The executive director and CEO of the Birmingham Jefferson County Transit Authority (BJCTA), which oversees the city’s Metro Area Express bus system, commonly called MAX Transit, enters the room with coffee in hand, styled in a blue-and-white patterned blazer, navy blue shirt, cream-colored pants and tan shoes.

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